Contact Me
Frequently asked questions
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There are 3 ways...
Explore my 2024 wholesale catalog to get started.
Order directly from my Amazon Author Page.
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Select the "Contact" menu tab.
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Schedule a 20-minute conversation.. She's excited to learn more about your audience and overall show.
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Absolutely! Please message Shermaine directly using the Contact " menu tab.
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Select "play" on the video below or view the 2024 wholesale catalog.
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All Sales Are Final
Since my book bundles are printed on demand, all sales are final. I do not accept returns or exchanges unless the item is defective or there was an error with your order.
Damaged or Defective Books
I take great care in ensuring the quality of my books. However, if your order arrives damaged or with a printing defect, I am happy to offer a replacement or refund.
To qualify for a replacement or refund:
✔ Contact me within 7 days of delivery
✔ Provide clear photos of the damage or printing issue
✔ I will send a replacement at no extra cost or issue a refund at my discretionIncorrect Orders
If you receive the wrong book bundle, please notify me within 7 days of delivery with your order number and a photo of the incorrect items. I will send the correct items at no additional charge.
Non-Returnable Items
I do not accept returns or offer refunds for:
✖ Buyer’s remorse or accidental purchases
✖ Minor printing variations (e.g., slight color differences)
✖ Books that have been used, written in, or damaged after deliveryLost or Delayed Shipments • If your package is marked as delivered but not received, check with your local post office before contacting me. • If your order is delayed beyond 30 days, please reach out for assistance.
Refund Processing
If a refund is approved, it will be processed within 5-7 business days and issued to the original payment method. Shipping costs are non-refundable.
How to Request a Replacement or Refund
Email me at info@amazinglyshermaine.com with:
📌 Your order number
📌 A brief description of the issu
📌 Photos of the damaged/defective productI appreciate your support and am committed to providing quality books and excellent service!