FAQ
There are 3 ways...
(1) Explore my 2024 wholesale catalog to get started.
(2) Check out the merch in the "SHOP" tab.
(3) Order directly from my Amazon Author Page.
Select the "Contact" menu tab.
Schedule a 20-minute conversation Here. She's excited to learn more about your audience and overall show.
Absolutely! Please message Shermaine directly using the "Contact" menu tab.
All Sales Are Final
Since my book bundles are printed on demand, all sales are final. I do not accept returns or exchanges unless the item is defective or there was an error with your order.
Damaged or Defective Books
I take great care in ensuring the quality of my books. However, if your order arrives damaged or with a printing defect, I am happy to offer a replacement or refund.
To qualify for a replacement or refund: ✔ Contact me within 7 days of delivery ✔ Provide clear photos of the damage or printing issue ✔ I will send a replacement at no extra cost or issue a refund at my discretion
Incorrect Orders
If you receive the wrong book bundle, please notify me within 7 days of delivery with your order number and a photo of the incorrect items. I will send the correct items at no additional charge.
Non-Returnable Items
I do not accept returns or offer refunds for: ✖ Buyer’s remorse or accidental purchases ✖ Minor printing variations (e.g., slight color differences) ✖ Books that have been used, written in, or damaged after delivery
Lost or Delayed Shipments • If your package is marked as delivered but not received, check with your local post office before contacting me. • If your order is delayed beyond 30 days, please reach out for assistance.
Refund Processing
If a refund is approved, it will be processed within 5-7 business days and issued to the original payment method. Shipping costs are non-refundable.
How to Request a Replacement or Refund
Email me at info@amazinglyshermaine.com with: 📌 Your order number 📌 A brief description of the issue 📌 Photos of the damaged/defective product
I appreciate your support and am committed to providing quality books and excellent service!